Windows 7 xp5 not function

I have Windows 7 Ultimate 64bit on my laptop HP Pavilion dv5 and since I installed the new system from Microsoft I do not work anymore XP5 my two are viewed by the agent midi softie but when I use them with virtual dj midi interface works but nn radiates no sound on a XP5, XP5 the other hand makes a noise sottofono .. how can I solve this problem? Italiano ho windows 7 ultimate a 64bit sul mio portatile hp pavilion dv5 e da quando ho installato il nuovo sistema della microsoft non mi funzionano piu i miei due xp5, vengono visti dal softare midi agent ma quando li uso con virtual dj l'interfaccia midi funziona ma nn emana nessun suono su un xp5, l'altro xp5 invece fa un rumore di sottofono.. come posso risolvere questo problema??

I have the same problem!
I have installed the driver, but no sound!


ho lo stesso identico problema ma uso un solo xp5.
Cioè ho installato i driver, l'xp5 viene riconosciuto da tutti i programmi ma non riesco a far funzionare il suono!

Same thing....new Os...no sound.....

Why anybody @ eks don't look at this forum ?????Any administrator/moderator ?????

Hi.

XP5 works under Windows 7 64bit.
You have to "re-set" volume levels:
Control Panel -> Sound -> Re-set volume for every XP "speakre" in its properties to 100% (move slider left-right)

Reply if it helps or not.

Finally it works.I don't know how , but it works on Windows 7 64bits.

I'm having the same problem, and doing what palob said did not help

Nice to see EKS cares about their customers, and are so quick to reply with any kind of solution.

Sorry for the delay in answer. This forum is mainly intended for user-to-user communications, so questions for EKS staff might not be answered right away. With urgent matters please visit the contact form at http://eks.fi/index2.php?p=support&o=Contact%20Form .

However we have been testing the issue and we advice to re-adjust the speaker levels. Even a touch in the level fader should fix this as it activates the XP5 as a sound device. This is a new "feature" in Windows 7 and we will create an easier fix once we fully undestand why this happens.

i used the xp mode on Windows 7 Ultimate with my TRAKTOR SCRATCH DUO and it fixed the sound issue but now the controlers do not function properly. one of the contolers will not respond to the jog/scratch wheel and the other will not set a cue point.. i tryed everything and nothing works please help.